w9999 Terms & Conditions — Please Read Carefully

These Terms & Conditions govern your use of the w9999 platform. By creating an account or placing a bet you confirm you have read and accepted these terms in full.

Introduction

By accessing the w9999 website, registering an account, making a deposit, placing a wager, or using any feature of the w9999 platform, you acknowledge that you have read, understood, and agreed to be bound by these Terms in their entirety, together with the w9999 Privacy Policy and Responsible Gaming Policy, both of which are incorporated herein by reference. If you do not agree with any part of these Terms, you must immediately cease using the w9999 platform.

w9999 reserves the right to amend, update, or replace these Terms at any time. Any material changes will be communicated via a notice on the w9999 platform. Continued use of the platform following the publication of revised Terms constitutes your acceptance of those revisions. It is your responsibility to review these Terms periodically. The most current version of these Terms is always accessible at the Terms & Conditions page on the w9999 website.

Key Terms at a Glance

The following summary highlights the most important principles contained in these Terms. This summary does not replace the full text — please read all sections below carefully.

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Age Requirement

You must be 21 years or older to hold a w9999 account or place any bet on the platform.

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One Account

Each player may hold only one active w9999 account. Duplicate accounts will be closed and balances forfeited.

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Deposits and Withdrawals

Minimum deposit ৳200. Withdrawals processed only to your registered bKash, Nagad, Rocket, or bank account.

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Bonus Terms

All bonuses carry wagering requirements. Bonus funds cannot be withdrawn until rollover conditions are met.

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Account Security

You are solely responsible for maintaining the confidentiality of your login credentials and all activity under your account.

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Governing Law

These Terms are governed by and construed in accordance with applicable law. Disputes shall be resolved through binding arbitration.

Eligibility and Account Registration

1Age Requirement

To register a w9999 account or use any feature of the w9999 platform (including free-play or demonstration modes), you must be at least 21 years of age. By registering, you represent and warrant that you meet this age requirement. w9999 reserves the right to request age verification documentation at any time. If age verification cannot be completed satisfactorily, w9999 may suspend or permanently close the account and withhold any funds pending the outcome of the verification process.

2One Account Per Person

Each individual may register and maintain only one (1) w9999 account. Creating multiple accounts — whether under the same name, address, device, IP address, payment method, or household — is strictly prohibited. Where w9999 determines that a player holds multiple accounts, all accounts will be closed, all pending withdrawals will be forfeited, and the player may be permanently excluded from the platform. Bonuses claimed across duplicate accounts will be void.

3Accurate Registration Information

You must provide accurate, complete, and truthful information when registering your w9999 account, including your full legal name, date of birth, residential address, and mobile number. You must promptly update your account information if any details change. w9999 may request supporting documentation to verify the accuracy of registration information at any time, and reserves the right to suspend accounts where discrepancies are identified.

4Account Security and Access

You are entirely responsible for maintaining the confidentiality of your w9999 username and password, and for all activity conducted through your account. You must not share your login credentials with any third party. w9999 will not be liable for any loss arising from unauthorised access to your account where that access was facilitated by your failure to keep your credentials secure. If you suspect unauthorised access to your account, you must contact w9999 support immediately.

Deposits and Withdrawals

w9999 supports a range of local payment methods designed for the Bangladeshi market, including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, and Islami Bank. The following conditions apply to all financial transactions on the w9999 platform.

1Deposit Conditions

The minimum deposit amount is ৳200. Deposits must be made from a payment account registered in your own name — deposits from third-party accounts are not permitted. All deposited funds must be from a legitimate source. w9999 reserves the right to request proof of source of funds as part of its KYC and anti-money-laundering obligations. Deposits are generally credited to your w9999 balance instantly upon receipt; processing times may vary based on payment network conditions.

2Withdrawal Conditions

Withdrawal requests will be processed only to the payment method used for the most recent deposit, or to a verified payment account registered in your name. The minimum withdrawal amount is ৳500. w9999 targets a maximum processing time of 15 minutes for standard withdrawal requests. Larger withdrawals may be subject to additional verification, which may extend processing time up to a maximum of 24 hours. w9999 does not charge a withdrawal fee; however, your payment provider may apply its own transaction fees.

3Verification Requirements

Before processing a withdrawal request, w9999 may require identity verification (KYC). Documents commonly requested include a copy of a valid national identity card (NID), a selfie held next to the NID, and confirmation that the registered mobile banking account belongs to the verified account holder. Failure to complete KYC verification within the time period specified in the verification request will result in the withdrawal being held pending completion.

Funds deposited on the w9999 platform are held exclusively for gaming purposes. w9999 does not pay interest on player account balances. Dormant accounts (no login activity for 12 consecutive months) may be subject to an administration fee of ৳100 per month after written notice to the registered mobile number.

Bonuses and Promotions

w9999 offers promotional bonuses and seasonal offers to eligible players. All bonuses are subject to the following conditions. Acceptance of a bonus constitutes acceptance of the specific bonus terms applicable to that offer, in addition to these general Terms.

1Wagering Requirements

All bonus funds and free spin winnings are subject to wagering requirements (rollover conditions) before they may be withdrawn as cash. The applicable rollover multiplier for each bonus is stated in the individual promotion's terms. Unless otherwise specified, the standard wagering requirement for w9999 deposit bonuses is 20x the bonus amount. Wagering requirements must be met within the validity period of the bonus; unused bonus funds will expire automatically at the end of the validity period.

2Bonus Eligibility and Restrictions

Bonuses are available to eligible registered players only. Unless the specific promotion states otherwise, a player may claim each welcome or deposit bonus once only. Bonuses cannot be combined unless explicitly stated. w9999 reserves the right to withhold, cancel, or reclaim bonus funds and associated winnings where it determines that a player has attempted to exploit a promotional offer, including through the use of multiple accounts, coordinated betting patterns, or low-risk wagering strategies designed to clear rollover conditions with minimal exposure.

3Bonus Expiry

Each bonus offer carries a validity period, which will be stated in the individual promotion terms. Bonus funds, free spins, and any winnings generated from bonus play that have not been withdrawn prior to the expiry of the validity period will be forfeited automatically. w9999 will not reinstate expired bonus funds under any circumstances.

Responsible Gaming and Account Restrictions

w9999 is committed to responsible gaming and provides tools to help players manage their gaming activity. Players are encouraged to use these tools proactively.

1Player-Initiated Limits

Players may set deposit limits, loss limits, and session time reminders from within their w9999 account settings at any time. Deposit limits take effect immediately on application. Requests to reduce a limit will be processed immediately; requests to increase a limit will be subject to a 72-hour cooling-off period before the increase takes effect.

2Self-Exclusion

Players who wish to stop gambling may request a self-exclusion from within their w9999 account settings. Self-exclusion periods are available in durations of 30 days, 90 days, 180 days, one year, and permanent. During a self-exclusion period, the player's account will be suspended and they will be unable to log in, deposit, or place bets. w9999 will make reasonable efforts to identify and close any secondary accounts held by a self-excluded player. Self-exclusion requests cannot be reversed during the elected period.

3Platform-Initiated Restrictions

w9999 reserves the right to impose account restrictions, cooling-off periods, or permanent account closure at its discretion where it has reasonable grounds to believe that a player may be experiencing gambling-related harm. This may include, but is not limited to, patterns of extended play, escalating deposit amounts, or repeated large losses within a short period. Such interventions are made in the interests of player welfare and do not constitute a breach of these Terms by w9999.

Prohibited Conduct

The following conduct is strictly prohibited on the w9999 platform. Breach of any of these prohibitions may result in immediate account suspension, forfeiture of balances, and permanent exclusion from the platform.

1Fraud, Collusion, and Manipulation

Any attempt to defraud w9999 or other players, to collude with other players for the purpose of gaining an unfair advantage, to manipulate game outcomes, or to exploit software errors or vulnerabilities is strictly prohibited. This includes — but is not limited to — chip dumping in poker, match-fixing in sports betting, and using automated betting software (bots) to place bets.

2Money Laundering

The use of the w9999 platform for any money laundering purpose is strictly prohibited and constitutes a criminal offence. w9999 is required by applicable law to report suspicious transaction activity to the relevant authorities. All players are subject to w9999's anti-money-laundering (AML) and KYC policies, and are required to co-operate fully with any verification requests issued under those policies.

3Abuse of Promotions

Any attempt to abuse a promotional offer — including registering multiple accounts to claim the same bonus, using coordinated or systematic low-variance wagering strategies to clear rollover requirements without normal game risk, or any other conduct designed to exploit a promotional offer in a manner not consistent with legitimate recreational play — will result in the cancellation of the relevant bonus, forfeiture of associated winnings, and may result in the permanent closure of all associated accounts.

Intellectual Property and Limitation of Liability

All content on the w9999 platform — including but not limited to the w9999 brand name, logo, website design, game interfaces, text, graphics, software, and promotional materials — is the intellectual property of w9999 or its licensed content providers. You are granted a limited, non-exclusive, non-transferable licence to access and use the w9999 platform for personal, recreational purposes only. You must not copy, reproduce, distribute, modify, reverse-engineer, or create derivative works from any w9999 platform content without prior written authorisation.

To the maximum extent permitted by applicable law, w9999's total liability to any player in connection with any claim arising from or related to the use of the w9999 platform shall not exceed the total net deposits made by that player in the 30-day period immediately preceding the date on which the relevant claim arose. w9999 shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including loss of profits, loss of data, or loss of gaming opportunity, arising from the use of or inability to use the platform.

w9999 does not guarantee uninterrupted or error-free access to the platform. Scheduled maintenance windows, network outages, or third-party payment provider delays are outside w9999's direct control. w9999 will not compensate players for gaming losses, missed betting opportunities, or bonus expiry caused by platform downtime unless the downtime was caused directly by w9999's own negligence.

Amendments and Governing Law

w9999 reserves the right to amend these Terms at any time. Where changes are material, w9999 will provide reasonable advance notice via the platform or to your registered contact details. Your continued use of the w9999 platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not accept an amendment, you must cease using the platform and may request the withdrawal of any remaining balance in your account prior to the effective date of the change.

These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with applicable international gaming law and general principles of equity. Any unresolved dispute between a player and w9999 shall be referred to binding arbitration. The arbitration shall be conducted in the English language. Nothing in this clause shall prevent w9999 from seeking urgent injunctive or other equitable relief in any competent court of jurisdiction.

Have Questions About These Terms?

Our FAQ covers the most common questions from Bangladeshi players. You can also review our Responsible Gaming policy or log in to manage your account settings.